How long will it take for my Artisan Dice to be made and shipped?
Any ready to ship items will ship within 1-2 business days. Any made to order items which are crafted one die at a time by our artisans using a combination of CNC wizardry and old-world craftsmanship generally takes at least 6 – 12 weeks (depending upon the material) to ship. The majority of this time is waiting in queue to be crafted. If your dice require additional work such as inlay or non-standard engraving it typically adds several weeks to the minimum amount of time required to complete them. We ship first class by the USPS to all domestic customers and you will receive a delivery confirmation number by email when it ships. For international customers the shipping time is typically 2-4 weeks, but can be longer depending on your country’s postal customs. If you do not receive an email order confirmation shortly after purchasing, please check your spam folder.
Do you ship internationally?
Yes, we do ship internationally. Our international shipping fee is a flat rate of $24. Due to COVID-19 related service disruptions, we are unable to ship to a few countries. You can view the service disruptions here: USPS International Shipping. Currently, we are only able to ship Priority Mail Express International to Australia and New Zealand due to the service disruption. If you reside in Australia or New Zealand, the current fee is $70 to ship Express Mail. We will send an email to you individually for this fee when your order is ready to ship.
Additionally, a few of our products may not be legal to import into your country (but legal to export from the United States). Before buying any animal product (bone, antler, horn, Mammoth Ivory, etc) please check with your local customs office.
Our shipping fees charged do not cover custom fees, import fees, VATs, or any other fees levied by the country of destination. These fees are the responsibility of the recipient. If you have questions about these fees, please contact your local post office or customs authority as these fees vary from country to country.
How many dice are in your polyhedral sets?
A total of 10. So why do our sets have 10 when everyone else only has 7? It’s quite simple, when I bought my first sets of dice to play D&D, they came in 10 dice sets. 1d20, 1d12, 1d10, 1d%, 1d8, 4d6, and 1d4. These days, dice manufactures only include 1d6 in their sets. And that has always kind of irked me a little as you need 4d6 to roll a character, and if you play a rogue you always need extra d6’s. And what about rolling falling damage when the party’s latest master plan to fly over the castle wall in a hot air balloon literally falls apart at the seams? So yes we include those 3 extra d6s, because you can never have enough of them laying around.
How are your dice numbered?
Our wooden d6 sets are numbered, but you may choose to have them pipped (meaning they have a number of dimpled spots on each face corresponding to the number rolled) by clicking on the customization tab and choosing the option for pipped dice. Our assorted wooden d6s are pipped. Non-wooden d6 sets and wooden d6s included in our polyhedral sets are laser engraved using our super awesome Trotech Speedy 300 Flex.
Our dice follow a slightly modified numbering sequence in that the D20’s have slightly different pattern than normal but still maintain the typical N+1 numbering system where opposing faces of the die add up to N (number of sides on the die) +1. Our d10 and d% follow a N-1 pattern, and our d8’s and d12’s follow a semi sequential pattern. Our d6’s and d4’s are stereotypical in their numbering, but you will notice that the d4’s are numbered along their points as opposed to the base. Why do we have a modified numbering system on our dice? It’s all due to a special set of dice that were gifted to me a long time ago, that my gaming groups refers to in hushed tones as “Those cursed player killing dice…” So in a nod to the mystique of those dice we elected to follow their numbering patterns, which has the added benefit of making our dice that much more unique than your run of the mill injection molded random number generators.
Are your dice balanced?
Our dice are machined from solid stock and do not suffer from the same kinds of manufacturing defects seen in injection molded dice, therefore, they do not have vacuum pockets like injection molded dice. While we do not market our dice as being precision machined, as the definition of precision machining is holding a tolerance of +/-.0002”, and no RPG dice are held to Aero Space level tolerances. Our dice are crafted with the utmost care and are guaranteed to be as random as any other gaming dice available today.
Do you stand behind your product?
You bet we do. We guarantee every die we make for as long as they exist. Not as long as you own them, but as long as they exist. Should your dice become damaged through use, simply contact us and we will repair or replace your dice at no charge to you. Please note that you will be responsible for shipping your dice back to us. We will pay to ship them back to you when they are finished.