FAQ

 

How long will it take for my Artisan Dice to be made and shipped?

With the exception of some limited run items, all of our dice are custom made to order, one dice at a time,  by our artisans using a combination of CNC wizardry and old-world craftsmanship.  This process generally takes at least 6 weeks (depending upon the material).  If your dice require additional work such as inlay or non-standard engraving it typically adds several weeks to the minimum amount of time required to complete them.  Metal dice usually take a minimum of 12 weeks to complete.  We ship first class by the USPS to all domestic customers and you will receive a delivery confirmation number by email when it ships.  For international customers the shipping time is typically 2-4 weeks, but can be longer depending on your country’s postal customs.

 

How many dice are in your polyhedral sets?

A total of 10. So why do our sets have 10 when everyone else only has 7? It’s quite simple, when I bought my first sets of dice to play D&D, they came in 10 dice sets. 1d20, 1d12, 1d10, 1d%, 1d8, 4d6, and 1d4. These days, dice manufactures only include 1d6 in their sets. And that has always kind of irked me a little as you need 4d6 to roll a character, and if you play a rogue you always need extra d6’s. And what about rolling falling damage when the party’s latest master plan to fly over the castle wall in a hot air balloon literally falls apart at the seams? So yes we include those 3 extra d6s, because you can never have enough of them laying around.

 

How are your dice numbered?

Druid d6 sets are piped, meaning they have a number of dimpled spots on each face corresponding to the number rolled. Non-wooden d6 sets and wooden d6s included in our polyhedral sets are laser engraved using our super awesome Trotech Speedy 300 Flex.

 

Do you stand behind your product?

You bet we do. While we do not offer refunds, we guarantee every dice we make for as long as they exist. Not as long as you own them, but as long as they exist. Should your dice become damaged while rolling them, simply contact us and we will repair or replace your dice at no charge to you. Please note that you will be responsible for shipping  your dice back to us. We will pay to ship them back to you when they are finished.

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Doing a little Christmas shopping? Click here for a list of dice we have ready to ship in time for Old Saint Nick.